We at Crown love VSS. It creates versioning, which means if a client loses a file, we can retrieve that file or they can as well very easily.
Here are some good links of VSS that we reference in order to perform out VSS operation. Please let us know if you have any questions about whether your network is covered by VSS and thanks for allowing us to be your IT support and this goes out to all of our San Diego computer consultant clients.
Here are the good links to check out the definitions of VSS.