"Tech News" Blog by Crown Computers

It’s been a great conference, and a few take-aways for me are the following:

  • Learning new ways to backups server images
  • Learning about some new antivirus products that will help out IT support in San Diego greatly.
  • Using Nmap and MRTG to help diagnose tech support issue that arise from our client base here is San Diego
  • Using different ways of helping clients with IT support
  • Also I learned that showing clients all we do in term of our networking practices and in terms of all the things we do to try and get clients help proactively and fix things before they break. This will also help us show value to all of our tech support clients that have networking issues in san diego.

It was a great conference and I was glad to attend... This is Sean, over and out!!!!!

We love www.techsmith.com because they invented Jing!

Jing is so great for recording videos and its free. Try it, you might like it!

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Why Reboot?

Why do computer consultants tell you to reboot your computer all the time?!

Why do computer techs tell you to reboot?

Here is your geeky answer:

I was just on a call with a client and he was having issues printing. So I ended up stopping and starting his print spooler. This fixed the computer IT support issue but really if he rebooted he would not have had to call in because part of the rebooting process includes stopping and starting the print spooler.

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Watch Out San Diego Featured

Example of a warning from a rogue security program known as AntivirusXP

Being the San Diego Computer consultants that we are, we come up with a lot of options for IT support and helping our clients proactively. We currently are letting our clients know about a new thing called "scare ware".

All the info on this can be found at this URL. It basically is when you start having lots of pop ups saying that you have a virus and please put your credit card down. Be very careful when clicking around -- things that seem legit may not be at all.

For more info on this, checkout this URL: http://www.microsoft.com/security/antivirus/rogue.aspx

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Volume Shadow Copy

Previous Versions, a part of Windows Explorer that allows persistent shadow copies to be created

We at Crown love VSS. It creates versioning, which means if a client loses a file, we can retrieve that file or they can as well very easily.

Here are some good links of VSS that we reference in order to perform out VSS operation. Please let us know if you have any questions about whether your network is covered by VSS and thanks for allowing us to be your IT support and this goes out to all of our San Diego computer consultant clients.

Here are the good links to check out the definitions of VSS.

http://technet.microsoft.com/en-us/library/cc785914

http://en.wikipedia.org/wiki/Shadow_Copy

Improved Employee Productivity

According to Matousec security, as described in one of their recent papers here, there is a new attack scenario discovered to bypass the most popular security software programs and hide itself well on the user's computer. This exploit, although rare and difficult to apply in mass, is a real threat to most Windows desktops.

Make sure to keep your patching up-to-date, and if in doubt, call Crown Computers and ask about our network patching possibilities.

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